Privacy Policy
Your privacy matters. This Privacy Policy explains how EclipsiumX SRL collects, uses and protects your personal data in accordance with GDPR.
1. Who We Are
This Privacy Policy applies to all services offered by:
EclipsiumX SRL
Tax Identification Number (CUI): 53832723
Trade Registry Number: J2026008520009
Registered Office: Str. Rasaritului ,Nr.58, Lunca banului, Jud vaslui Romania
Official Email: [email protected]
2. What Data We Collect
We collect the following categories of data:
- Account data: name, email, phone, billing details
- Technical data: IP address, device info, browser type
- Service data: hosting usage, logs, performance metrics
- Payment data: processed securely by third‑party processors
- Support data: messages, tickets, communication history
3. How We Use Your Data
Your data is used for:
- creating and managing your account
- providing hosting and digital services
- billing and invoicing
- security, fraud prevention and monitoring
- customer support and communication
- service improvements and analytics
4. Legal Basis (GDPR)
We process your data based on:
- Contractual necessity — to provide services
- Legal obligations — invoicing, accounting
- Legitimate interest — security, platform improvement
- Consent — newsletters, marketing
5. Data Storage & Security
We use encrypted servers, secure data centers and industry‑standard protection to keep your data safe. Access is restricted to authorized personnel only.
6. Data Sharing
We do not sell your data. We may share limited data with:
- payment processors (Stripe, PayPal, etc.)
- infrastructure providers (servers, CDN, email services)
- legal authorities when required by law
7. Your Rights (GDPR)
You have the right to:
- access your data
- request correction or deletion
- restrict processing
- data portability
- withdraw consent
- file a complaint with ANSPDCP
8. Cookies
We use cookies for functionality, analytics and security. Details are available in our Cookie Policy.
9. Data Retention
We retain data only as long as necessary for service delivery, legal compliance or legitimate business interests.
10. Contact
For privacy questions or GDPR requests, contact our DPO:
[email protected]